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Privacy Policy

Last updated: January 2025

This Privacy Policy describes how Anhar (anhar.uz) collects, uses, and shares information about you when you use our real estate platform.

01Information We Collect

We collect information you provide directly, such as when you create an account, post a listing, or contact support.

Account information: name, email, phone number, profile photo, and role (buyer, renter, landlord, or agent).

Listing information: property details, photos, location data, and pricing you submit when creating a listing.

Usage data: pages visited, search queries, filters applied, properties viewed, and interactions with other users.

Communications: messages sent through the platform and support tickets.

Payment data: subscription plan selections. Full card details are processed by our payment partners (Payme, Click) and never stored on our servers.

02How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Display your listings to prospective buyers and renters
  • Facilitate communication between users
  • Process subscription payments and manage your plan
  • Send transactional notifications (booking updates, messages, listing approvals)
  • Detect and prevent fraud, abuse, and fake listings
  • Comply with legal obligations in the Republic of Uzbekistan
  • 03Phone Number Visibility

    Your phone number is not shown publicly by default. It is only revealed when another authenticated user explicitly clicks "Show Number" on your profile or listing.

    You may contact us at support@anhar.uz to request removal of your phone number from public display at any time.

    04Information Sharing

    We do not sell your personal information. We may share your information with:

    Other users: Your name, profile photo, role, and listings are visible to other users as part of normal platform operation.

    Service providers: Trusted third parties that assist in operating the platform (hosting, payment processing, email delivery), bound by confidentiality agreements.

    Legal requirements: We may disclose information when required by law or to protect the rights, property, or safety of Anhar, our users, or the public.

    05Data Retention

    We retain your account information for as long as your account is active. After deletion, we retain data for up to 30 days to allow recovery, then permanently delete it.

    Transaction records may be retained longer to comply with financial and legal requirements.

    Message history is stored for 90 days after the last message in a conversation.

    06Security

    We use industry-standard security measures:

  • Passwords hashed with bcrypt
  • All data in transit encrypted via TLS/HTTPS
  • Payment data handled by PCI-compliant processors
  • Access to production systems restricted and logged
  • If you believe your account has been compromised, contact us immediately at support@anhar.uz.

    07Cookies & Local Storage

    We use browser local storage to remember your preferences (language, currency, saved location filters) across sessions. This data stays on your device.

    We use session cookies for authentication only. These are deleted when you log out.

    We do not use tracking cookies or sell browsing data to advertisers.

    08Your Rights

    You have the right to:

  • Access — request a copy of the personal data we hold about you
  • Correction — update inaccurate information via your account settings
  • Deletion — request deletion of your account and associated data
  • Portability — request your data in a machine-readable format
  • To exercise any of these rights, email us at support@anhar.uz. We will respond within 30 days.

    09Policy Updates

    We may update this Privacy Policy periodically. When we do, we will update the date below and notify you via email for material changes.

    Continued use of Anhar after changes constitutes acceptance of the updated policy.

    Questions? Email support@anhar.uz